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Customer Success Blog

What Is Customer Success In Saas

What Is Customer Success In Saas

What is Customer Success in SaaS? If we are going to discuss customer success in SaaS, then we must first start at the beginning of a customer’s interaction with you and review how they got to customer success. By doing so, it will provide clarity around what customer...

Are You Hiring a Sales Rep or Head of Sales?

Are You Hiring a Sales Rep or Head of Sales?

Are you hiring the right person for the job? Are you even sure of what that job entails? When looking to hire a Sales Rep or a Head of Sales, don’t make the mistake that most make. Watch this video to see what those mistakes are. You’ll be shocked.

Dealing with Data

Dealing with Data

It’s very difficult to argue with facts and figures. At a certain point it just becomes impossible to ignore compelling data. This article talks about taking a client on their journey, from point A to point B & what that entails.

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Chart with increasing columns to show sales results improvements
A customer success representative
A pile of money and upward trending arrow to represent investment